{"id":52,"date":"2016-01-25T13:42:36","date_gmt":"2016-01-25T13:42:36","guid":{"rendered":"http:\/\/greenwarehouse.wpengine.com\/?page_id=52"},"modified":"2025-04-22T11:09:46","modified_gmt":"2025-04-22T10:09:46","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.zeff.com\/uk\/returns\/","title":{"rendered":"Returns & Refunds Policy"},"content":{"rendered":"\n
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Returns & Refunds Policy<\/h1>\n \n

Everything you need to know about returning orders and refunds.<\/p>\n <\/div>\n <\/div>\n<\/div>\n\n\n

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Cancellation prior to despatch<\/h2>\n\n\n\n

You may cancel your order by sending an email to support@zeff.com<\/a> provided goods have not been packed for despatch.<\/p>\n\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Returning goods<\/h2>\n\n\n\n

You can return goods unopened for any reason at any time within 14 days of receipt for a refund or exchange. Contact Zeff to obtain a return number prior <\/strong>to returning goods – just email support@zeff.com<\/a> with a request for a return number. When we receive the goods we will refund the amount paid (less the original shipping charge). Please note that:<\/p>\n\n\n\n